buyer beware!!!!!By S. GuintherI am the proud owner of a well-maintained dead generac 16Kw generator with a whopping 72 hours of use, mostly exercise cycle time. The generac we originally purchased was unable to hold oil upon delivery, and was eventually replaced under warranty. Four years later during a brief power outage a couple of weeks ago our generac failed. The local dealer determined the rotor, the most expensive component to replace, had failed. If you do some research, you will find that this is a fairly common problem. We approached the manufacturer with a warranty claim, but, since their warranty was only two years, the best they were willing to do is sell us the replacement part at their cost, about $565 and leave me to eat the labor to install (including diagnostics to determine problem), another $300. So, let's see, they are only willing to forgo their profit on a part that was engineered to last for 20 years and failed at about 20% of life expectancy, and is well-known to do ... » Continue Reading about Generac Guardian Series 5873 17,000 Watt Air-Cooled Liquid Propane/Natural Gas Powered Standby Generator With Transfer Switch (CARB Compliant).
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